Renters Resources

Whether you are renting your first apartment, moving to a new city, or just want to move closer to friends or work, CAA's Brochure "Renting: A User Manual" is a valuable resource for new and seasoned renters. This brochure guides you through every step of the rental process from "Move-in to Move-Out." 

Renting is a partnership, and CAA members are committed to ensuring your experience as a renter is as enjoyable and hassle-free as possible.  Our members support the CAA Code of Ethics and they endorse the CAA authored Resident's Bill of Rights.

Resident's Bill of Rights

As members of the California Apartment Association, we take pride in providing quality rental homes for our residents. We value our residents and recognize our partnership with them in maintaining the rental housing industry. We believe residents should be aware of their rights in this partnership. Therefore, know that,

• A Resident has the right to be treated fairly and equitably when applying for, living in, and vacating a rental residence.
• A Resident has the right to be given notice prior to any entrance into a rental residence by a rental property owner or manager, except in an emergency.
• A Resident has the right, upon written request to the rental property owner or manager, to a prompt response to requests for repairs.
• A Resident has the right to a written notice from the rental property owner or manager prior to any rent adjustment.
• A Resident has the right to the return of any security deposit that may have been collected by the rental property owner or manager and a good faith accounting of any charges against that deposit within 21 days after the rental residence has been vacated.

(The Resident Bill of Rights is not to be construed as a list of legal rights of the resident or the rental property owner and is not exhaustive or exclusive of any such rights.)

Download the complete Renters Brochure.